Wednesday 31 July 2013

Wow

Note from the editor.....

£2 strawberries.... 25% off 6 bottles of wine !!!

Strawberries and wine ... Yum Yum Yum :-) 

Store Managers Weekly News.

I hope your all enjoying our fantastic summer!
As promised I thought I would keep you in touch with what’s happening in our store..

Our Team..
It’s been fantastic to see so many of our team recognised for giving excellent service recently. I’d especially like to thank Lorraine, James, Karen, Rebecca and the team in our Petrol Filling Station who have all had fantastic customer comments recently. I even had a customer return to store to tell me that he’d just had the best service ever in the 25 years he’s been shopping with us!

New this week!
It’s great to see our 25% discount on any 6 bottles of wine promotion return (31st July-6th August.) This week also sees that launch of Clubcard boost click on the clink for more details http://www.tesco.com/clubcard/ , it’s definitely work a look, you can make some great savings.


Our love every mouthful campaign launched earlier this week, I hope you've had chance to sample some of our excellent fresh food, If you haven’t heard its all about putting more emphasis on telling our customers where their food comes from and all the care and thought that has gone on behind the scenes, at every farm, on every production line or at every meeting to source the best quality food and the freshest produce.

Sean
Store Manager

Monday 29 July 2013

Our weekly service superstars!

James and Karen delivered exceptional service last week when they helped a mother with an upset child... The customer remarked on what excellent service they had given her, so naturally we agreed and awarded them both our weekly service superstar award.

Well done James and Karen...



Friday 26 July 2013

Why we have been ranked top retailer for fresh food..

John Scouler

Tesco ranked top retailer for fresh food

25 July 2013 By John Scouler

Having enjoyed a long stretch of hot sunny weather, fresh food has perhaps been even more front of mind for our customers this week - there’s nothing like biting into a fresh juicy piece of fruit on a hot sunny day or enjoying a fresh, cool salad on a balmy summer evening.

For me, it’s always front of mind. Today more so because customers have ranked Tesco as the top retailer for fresh food in a consumer poll carried out for Retail Week by ICM Research. The survey said that for more than two thirds of consumers, quality is ‘very important’ and 44% believed quality and price are equally important in deciding where to shop.

Our customers have come to expect great quality and great freshness from us and we know that we have to get this right not just sometimes but every time. It’s the quality of our foods that make them flavoursome and keep them fresh in your fridge or cold store for longer. These are the things that matter to customers and will keep them coming back to us, trusting us to do it right.

Working with our fantastic suppliers, we look at ways of keeping our food as fresh as possible, even when we are battling with temperatures higher than 28 degrees! Our Real Food website sets out to help our customers understand more about where our food comes from and what we do to ensure it is fresh and of the highest quality.

Strawberry grower Alastair Books, at Langham Manor Farm in Kent, has supplied Tesco for 25 years. He spends a lot of time training his pickers and workforce to understand the quality that Tesco wants for its customers so that they can enjoy sweet, ripe tasting British strawberries throughout the season. The temperature has to be just right, all the way through the supply chain and that’s what helps us to ensure the longest possible shelf life.

Chris Chin, an innovative asparagus grower in the Wye Valley, has been supplying Tesco with the Finest Jubilee asparagus, an especially sweet and tender variety that is exclusive to us. Every effort is made to preserve its freshness and sweetness and thanks to the onsite packing facility, the farm delivers the produce to our supermarkets the very same day it is picked.

Love Every Mouthful, which we launched earlier this week, is about putting more emphasis on telling our customers where their food comes from and all the care and thought that has gone on behind the scenes, at every farm, on every production line or at every meeting, to source the best quality food and the freshest produce. I’d like to thank our customers for recognising our efforts.

Stawberries

Back to listing

Thursday 18 July 2013

Meet the team...Sean your Store Manager...


Name: Sean

Job Role: Store Manager
I joined Tesco in 2004 and have been in retail ever since I left school. Retail I love especially at key trading times like Christmas and Easter. I have managed numerous stores with Tesco in the last 9 years and love working for Tesco.





So, what’s my role in Flitwick, its quite simple really…
“To ensure my Customers get a great shopping experience every time they visit”.
You will find me on the shop floor.

A little bit about me...
If I had to describe myself in 15 words or less, I’d say I’m…
Very driven and passionate to be the best at what we do for you the customer.

My favourite Tesco Product is…
Tesco Finest Meal Deal great value and quality, great on a Friday evening after a busy day trading……

My favourite film is…
“Bad Boys” because it’s fast, furious and fun!

What do I do in my spare time?

I am a FA Qualified football coach and a Club Secretary for a youth football club and Manage a under 16’s boys football team.

Tuesday 16 July 2013

Sparkling fresh fish counter ready for trade

George is looking pleased this morning with his fantastic looking, fresh fish display.

Don't forget to ask him about our half price offers that end today.....
West country Scollops only 50p each 
Whole Sea Bream only £2 each 
Boneless Atlantic Cod Loin £8.50 per kg  

Our Weekly Service Superstar, Gary


A couple of weeks ago the store suffered a complete power cut! as you can image the store needs power to operate and serve it's customers.

Gary our in store technician had already finished his shift but because of the stores problems he volunteered to come back, to help restore our power so that we didn't have to close the shop.

Well done Gary you thoroughly deserve your award.

Gary receiving his award from Alex our Deputy Manager

Great looking fruit and veg department this morning....

Jef's looking very proud this morning, ready to welcome his customers.

Well done to our night team, they did a great job replenishing overnight...

Monday 15 July 2013

Charity Bouquets in store

Pick up one of our new charity bouquets and we'll donate 50p to our National Charity Partner, Diabetes UK!

Thursday 11 July 2013

Meet the team...Simon your new Better Services Manager


Name: Simon
Job Role: Better Service Manager

I’ve only been in Tesco’s a short while; however I’ve been a senior manager within food retail for the past 20 years, so I’ve plenty of experience knowing what customers want and how we should look after them.

So, what’s my role in Flitwick, its quite simple really…
“To look after you, the customer, whilst ensuring our team gives you excellent service every time you visit us”.

You’ll normally find me on the shop floor but if you can’t, ask one of my team, I’ll be happy to answer any question or query, or feel free to use the comment tab below.

A little bit about me...
If I had to describe myself in 15 words or less, I’d say I’m…
Customer focused, people oriented, driven, honest and true to my word. Oh and I love having fun!

My favourite Tesco Product is…
Tesco Finest, British Dry Aged Rib Eye Steaks.

My favourite film is…

“Top Gun” because it’s fast, fun and loud…surely it’s every boys dream to become an ace fighter pilot!

Most interesting fact…

I witnessed a conversation between Apollo astronaut, Buzz Aldrin and Professor Stephen Hawking whilst they discussed the best way to colonise the Moon and Mars!!!

Wednesday 10 July 2013

Chums charity collection

We are pleased to see one of our local charities collecting outside the store today. They managed to raise £119.96, thanks again to all our customers for their support.

Click on the link to find out more about Chums!

CHUMS | Child Bereavement & Trauma Service

Food bank weekend

A huge thank you to all our Flitwick customers:-)

Last weekend you helped us collect over 1 Ton of food that went towards the companies food bank collection.
Tesco will now add a further 300kg onto your kind donation.

Once again thank you for your kind generosity. 
Sean
Store Manager 
"Going the extra mile for all our customers" 

Thursdays fruit and veg department, looking excellent, ready for our customers.
















Tuesday 9 July 2013

Tesco Scoops Awards at the Supermeat and Fish Awards 2013




Best Overall Product

Tesco Finest Pastrami Flavoured Streaky Bacon Rashers,

Best Beef Product

Tesco Finest Dry Aged Ribeye Steaks

Best Fish or Seafood Product

Tesco Scottish Mussles with a lime, Chilli and Coriander Butter Sauce

Best Lamb Product

Tesco Cornish Spatchcock Lamb Leg with a Cranberry and Balsamic Glaze

Best Pork or Bacon Product

Tesco Finest Sweet and Smoky Streaky Bacon

Best Product New to Market

Tesco Finest Pastrami Flavoured Streaky Bacon Rashers

Best Sausage Product

Tesco Finest Pork and Honey Chipolatas




Monday 8 July 2013

Foodbank collection

As part of our partnership with the Trussell Trust and FareShare, we held our second National Food Collection to help feed people in need on 5 and 6 July 2013.
Thank you to all our customers who donated food in store.  We have topped up your donations by 30% and will be announcing totals very soon. 

In 2012, FareShare redistributed enough food for 10 million meals. This food was delivered to more than 900 charities, helping to feed 43,700 people each day. That’s 7,200 more people per day than in 2011. And last year almost 350,000 people turned to Trussell Trust foodbanks for help. That was almost three times the number who received food aid in the previous year and 100,000 more than anticipated.



if you would like to find out more about how we support these fantastic foodbanks please click on the link below.
http://foodcollection.tesco.com/together

Half price Pepsi promotion

This weeks Half price Pepsi promotion, find it opposite the cheese counter.

Saturday 6 July 2013

Store Manager News

Hi everyone,

Welcome to my first blog posting.

Each week I'll be keeping you up-to date with what's happening in your local Flitwick store, I'll also keep you posted with regular updates on how we're supporting your local community.
See you soon,

Sean
Store Manager, Flitwick Superstore
"Going the extra mile for all our customers"



Welcome to your new Tesco Flitwick Blog!

Over the coming weeks we will introduce you to your team whilst keeping you up-to date with our special offers and in store news.